1. Agreement to Terms
By booking a trip or using our website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our services.

2. About Solmates Travel
Solmates Travel organizes group trips, events, and travel experiences. We act as a travel organizer and collaborate with third‑party partners such as accommodations, transport companies, and activity providers.

3. Booking & Payments
– A booking is confirmed only after full or partial payment (as specified on the trip page).
– You are responsible for providing accurate personal and passport information.
– Prices may change before booking confirmation.
– Payment terms, deposit rules, and deadlines are listed on each trip page.

4. Cancellations & Refunds
– Cancellation policies vary per trip and are clearly stated on the trip page.
– Refunds are processed according to the stated policy.
– If Solmates Travel must cancel a trip, participants will receive a refund or alternative option.
– We are not responsible for additional costs such as flights, visas, or insurance.

5. Travel Requirements
Participants are responsible for:
– Valid passports and visas
– Travel insurance (mandatory for most trips)
– Meeting health, vaccination, or entry requirements

6. Conduct During Trips
To ensure a safe and enjoyable experience for the group:
– Participants must follow instructions from trip leaders and local partners.
– Disruptive or unsafe behavior may result in removal from the trip without refund.

7. Liability
Solmates Travel is not liable for:
– Injuries, losses, or damages caused by third‑party providers
– Travel delays, cancellations, or force majeure events
– Personal belongings lost or damaged during the trip

We do our best to support participants in unexpected situations.

8. Intellectual Property
All content on our website—including text, images, branding, and materials—is owned by or licensed to Solmates Travel. You may not reproduce or distribute it without permission.

9. Website Use
You agree not to misuse the website or interfere with its functionality.

10. Changes to Terms
We may update these Terms at any time. Continued use of our website or services indicates acceptance of the updated Terms.

11. Contact Information
For questions about these Terms:
Email: info@solmatestravel.nl
Address: Nieuwvliet, Zeeland